Frequently Asked Questions

General
Registration and Login
Members
Teams
Tournaments
Photos and Videos
Blogs
Forums
Friends

General
Q. What is UR7s.com?
A. UR7s.com is an interactive multimedia and development platform dedicated to every level of Rugby Sevens worldwide. It is the sport’s most comprehensive source of information, news, media, and discussion, and a promotional tool for tournaments, teams and brands. UR7s.com is your online home for everything 7s.

For more on UR7s.com see About Us.

Q. What are the member benefits?
A. Membership is free to all and gives you the following benefits:

• interact with the rest of the Sevens community
  • message other members, tournaments and teams
  • post comments on news articles and blogs
  • participate in forum discussions
  • post blogs
  • create team and tournament profiles
• access premium content and media, exclusive to members
• receive regular updates of what’s happening on UR7s.com and key news from the Sevens world
• receive special offers on tickets and merchandise from sponsors
• enter competitions and win great prizes, exclusive to members only
• play your part in developing this great sport and taking it to the next level

Registration and Login
Q. What if I forget my password?
A. Click the ‘Login’ link at the top of the page to open up the login form. In the Login form, there is a link saying “Forgot your password?” next to the ‘Login’ button. Click this link and you will be presented with a form to reset your password. Enter your email address and click ‘Send’ to reset your password.

Q. How do I change my password?
A. Click the 'My Account' link at the top of the page to open up the My Account page. In the 'Account Options' section there is a box entitled 'New Password'. To change your password, enter your new password into this box and click on the 'Submit' button. Your password will not be changed unless you enter a new password into this box.

Members
Q. What are the member benefits?
A. Membership is free to all and allows you to become a part of the UR7s community. This will allow you the following benefits:

• interact with the rest of the Sevens community
  • message other members, tournaments and teams
  • post comments on news articles and blogs
  • participate in forum discussions
  • post blogs
  • create team and tournament profiles
• access premium content and media, exclusive to members
• receive regular updates of what’s happening on UR7s.com and key news from the Sevens world
• receive special offers on tickets and merchandise from sponsors
• enter competitions and win great prizes, exclusive to members only
• play your part in developing this great sport and taking it to the next level

Q. How do I edit my profile?
A. Click the 'My Account' link at the top of the page to open up the My Account page. You can edit your profile here.

Q. Where can I view and edit my privacy settings?
A. Click the 'My Account' link at the top of the page to open up the My Account page. On the My Account page there are two tabs: 'Account Details' and 'Privacy Settings'. Click on the 'Privacy Settings' tab to bring up the 'Privacy Settings' page, where you can view and edit your privacy settings.

Q. Where does my media appear?
A. The media that you have entered under your personal account (as opposed to being under a tournament or team) appears under your member profile, which can be viewed by clicking on the 'My Page' link at the top of the page. Your media will appear in the right hand column under 'My Media', on your Wall and on the Media tab of your profile page.

Q. Where does my blog appear?
A. Your blog appears under your member profile, which can be viewed by clicking on the 'My Page' link at the top of the page. Click the 'Blog' tab under your name to see your blog.

Q. How can I become a featured blogger?
A. Simple: blog regularly and blog well.

Q. How can I show that I play in a team?
A. First you must be friends with the team. To become friends with a team, click the 'Add to Friends' button which is at the bottom of the team logo on the Team profile page. Once you are friends with the Team, go to the Team Profile homepage, and under the playing field that displays the players for a team, there is a link saying 'Play in this team? Add yourself'. Click on this link to add yourself as a player.

Teams
Q. How can I maximise our team’s exposure on UR7s.com?
A. The more proactive you are with your team profile and throughout UR7s.com, the more exposure you will receive. Every time you upload videos, photos and notices, every time you post a blog or enter discussion in the forum, you will appear elsewhere on UR7s.com.
For teams this appears in the ‘recent activity’ column on the team landing page. Team blogs will automatically appear on the homepage, the best videos will be featured and the more proactive you are across the site, the better your chance of become a ‘most popular’ team (see below).
Performance on the field can affect your exposure as well, as our UR7s reporters will be at most events and if you are tagged in a news article this will direct users back to your profile. Also, any news articles you are tagged in will be archived on your profile – something you can show off to your sponsors. Quality counts on and off the pitch!

Q. How can we become a “most popular” team?
A. The team profiles that receive the most views/hits across a week running from Wednesday to Wednesday are featured as the most popular teams on the team landing page. See above for some tips on how to maximise your exposure and receive more hits.

Q. How can we be “Team of the Month”?
A. UR7s will choose the Team of the Month using several criteria, including: performance, success and achievements, as well as how proactive the team is on UR7s.com. The Team of the Month may come from any level of sevens – men, women, youth, international, club or social.

Q. How do I add player players to my team profile?
A. First, your players must be UR7s members – so ask them to register if they’re not already. Then they need to go to your Team Profile homepage and select “Add yourself” under the Team Players section. The Team Profile admin can then accept or deny their request to be recognised as a player.

Q. How can we recruit players?
A. If you need to make up numbers for a particular tournament somewhere in the world, post your needs in the forum under the topic, “Players Needed”. We are considering creating a specific player/team market place section, but for the meantime please use the forum.

Tournaments
Q. How can I maximise our tournament’s exposure on UR7s.com?
A. The more proactive you are with your tournament profile and throughout UR7s.com, the more exposure you will receive. Every time you upload videos, photos and notices, every time you post a blog or enter discussion in the forum, you will appear elsewhere on UR7s.com. Tournament blogs will automatically appear on the homepage, the best videos will be featured and the more proactive you are across the site, the better your chance of being a Featured Tournament.
Furthermore, the more teams that have connected with your tournament profile as a “Competing Team” and the more media they upload with your tournament tagged, the more exposure your tournament will receive through those teams’ activity. So as well as regularly blogging and adding videos yourself, encourage participating teams and players to blog and upload media about you – and to make sure they tag your tournament.

Q. How can we be a “featured tournament” on the homepage?
A. Featured tournaments on the site are chosen on a number of criteria and what they offer the UR7s community at any one time. We will usually ensure that there is a diverse mix in terms of geography and levels of competition. We will also judge tournaments on their interaction on UR7s.com (see above), the quality of their profile and the proximity to the event. Most importantly, we will do our best to make sure the tournaments featured offering interesting content to users of the site.

Q. How can I show what teams are competing in the tournament?
A. For teams to appear in the ‘competing’ section they need to have a profile on UR7s. From here it is up to the team to go to your tournament profile and select ‘compete in this tournament’ option. The tournament admin will receive a message and can then accept or decline. If teams are on the site but have not taken this option then just drop them a message on their wall and let them know how to do it.
If a participating team is not yet on UR7s.com, give them a nudge and encourage them to get involved. The more of your participating teams that have UR7s profiles, the more useful a tool it will become for you and the more exposure you are likely to receive across the site.

Q. What do I put on the notice board?
A. Anything you want, but we would encourage you to use it for information that you don’t want to be pushed down the blogging page. Tournaments use the notice board for items such as team registration forms, tournament schedules, results and posters.

Q. Who can I message on behalf of my tournament?
A. You can message anyone that you are friends with on the site, so the more you interact and the more teams and members you become friends with, the more people you can send your tournament communications to.

Photos and Videos
Q. How do I upload photos and videos to a profile?
A. You can upload photos or videos to any profile for which you have administration rights, whether you are a member, team or tournament.

Q. What are tags?
A. Tags are a quick and easy way to tell others what is on your pictures. By tagging your media it allows others to find your photos by searching for keywords. Furthermore, if you tag a member, team or tournament in a photo or video, that photo/video will show up on that member’s, team’s or tournament’s profile.

Q. How should I organise my photos/videos?
A. Organising Photos and Videos is up to you, but we recommend creating separate albums for photos and videos and organise by year and event.

Q. What file formats are acceptable on UR7s.com?
A. Most file formats are accepted on our system, but if you are having problems viewing a file you have uploaded then drop us a line and we will see what the problem is. Accepted formats: wmv, mp4, avi, mpg, mpeg, mpe, mov, flv, 3gp, 3g2, asf, mp3, wma, aac, m4a, snd, rm, gsm, au, aif.

Q. What is the maximum file size for a picture/video uploaded on UR7s.com?
A. There is no maximum file size for an upload but, of course, the bigger the upload the longer this will take. Large, more detailed files can take some time on a slower internet connection – have patience!

Q. How do I crop a photo?
A. After you have uploaded a photo, you are given the option as to which part of the photo is to be shown on your profile. To crop, just move the rectangular box that appears on your photo to the required position and select.

Blogs
Q. Can I edit/delete a blog entry I have made?
A. Yes. Just make sure you are logged in, then move the cursor over your blog entry and choose whether to edit the entry by selecting the ‘pen’ icon or delete the entry by selecting the ‘x’ icon.

Forums
Q. Can I edit/delete a discussion topic I have posted?
A. Yes. As above, just make sure you are logged in, then move the cursor over your blog entry and choose whether to edit the entry by selecting the ‘pen’ icon or delete the entry by selecting the ‘x’ icon.

Friends
Q. How do I invite my friends to UR7s.com?
A. It’s easy for members to invite their friends – just select the ‘invite friends’ icon which can be found in the top left hand corner of the navigation bar, once your are logged in. From here you can enter your email account and password, which will pull up the email addresses of your contacts. Just select the people you think might enjoy UR7s and send them an invite. Your account details and password will not be stored.

Q. How do I add someone as a friend?
A. To add a friend just click the “Add to friends” button on their profile page, located on their avatar. Submit the pop up box and they will then be asked to confirm if you are a friend or not.

Q. How do I remove someone as a friend?
A. From the “My friends” box on your profile page click “See all”. Click “Remove” from below the avatar of the friend you’d like to remove.

Q. If I reject someone as a friend by clicking “ignore” to a friend request, will they find out?
A. No. Nothing will show on their page. That person will just not appear as your friend.

If there are other questions you think should be on this list, please let us know.